Aerdeen Digital And Internet Marketing
Training Workshops
Workshops customised to your own skills and requirements, delivered in-house
for up to 6 people.
* Search Engine Optimisation
* Pay per Click Advertising
* Social Media
* Video Marketing
* Local Business Advertising
Call Ken Sturgeon now on +44(0)1224 708000 for more information
Management & Leadership
Leadership & Management (5 days) - KSM/L&M/110
Cultivating your leadership style, personality profiling, predicting behaviours, managing
behaviours, managing difficult situations, presentation skills, communication skills, managing
change and getting the best from people. An intensive, highly practical workshop which has received
uperb feedback over many years.
Anyone in a management or leadership position, or aspiring managers/leaders would benefit from
the programme.
Time Management (1 Day) - KSM/TM/101 For anyone that needs to increase their
personal effectiveness through better time management.
Great Leadership Skills (1 Day) - KSM/GLS/102
Cultivate great Leadership Skills with an inclusive approach to Leadership.
Leading Meetings (1 Day) - KSM/LM/103 Making meetings productive and
rewarding for everyone, and eliminating time wasters. Leading, particpating, structuring, follow
up, achieving outcomes.
Presentation Skills (1 Day) - KSM/PS/105 Creating memorable and inspiring
presentations that get you and your messages remembered.
Report Writing (1 Day) - KSM/RW/108
This workshop is for people who are new to report writing or who need to improve their report
writing skills. Creating powerful reports, concise and precise, getting people to read, write and
take action on everything you write.
The Power of Influence (1 Day) - KSM/POI/109
For everyone in the areas of management, sales, marketing, business development and customer care
who wants make a lasting impact.A fascinating and fun course, lots of practical and fun
exercises.
Sales & Marketing
Negotiation Skills (1 Day) -KSM/NS/117 Effective negotiation skills, how to
get the best deal every time, how to take and keep control. A course which will empower you, lots
of practical chnaces to perfect your skills.
Presentation Skills (1 Day) - KSM/PS/105
Creating memorable and inspiring presentations that get you and your messages remembered.
The Power of Influence (1 Day) - KSM/POI/109
For everyone in the areas of management, sales, marketing, business development and customer care
who wants make a lasting impact.A fascinating and fun course, lots of practical and fun
exercises.
Conflict Handling (1 Day) - KSM/CH/112 Learning to manage conflict in a way
which empowers people, creates confidence, improves relationships, saves money and increases
productivity.
Questioning Skills (1 Day) - KSM/QS/107 How to question effectively,
structure, style, how to get theninformation you need for sales, negotaition and presentations.
Practical Sales Skills (2 Days) - KSM/PSS/115
For those relatively new to sales and those who have a lot of experience. sales planning,
structure, setting the agenda, gaining control, questionning skills, objection handling, closing. A
course which will enable you to achieve much higher sales performance and ROI.
Customer Selling, Negotiation & Presentation Skills
(4 Days) - KSM/CSNP/116 Cultivating your selling skills, style, personality profiling,
predicting behaviours, managing behaviours, managing difficult situations, presentation skills,
negotiation skills, achieving results. An intensive, highly practical workshop which has received
superb feedback over many years.
Anyone in a customer facing, operational or selling position would benefit from this course. If
you want your team to exceed sales targets, negotiate great deals, present effectively and gain
instant results then tis course is for you!!
Customer Care
Questioning Skills (1 Day) - KSM/QS/107 How to question effectively,
structure, style, how to get theninformation you need for sales, negotaition and presentations.
Conflict Handling (1 Day) - KSM/CH/112
Learning to manage conflict in a way which empowers people, creates confidence, improves
relationships, saves money and increases productivity.
Effective Customer Care (1 Day) -KSM/ECC/114 For anyone that deals with
customers face-to-face or in a retail environment. The little things that make a BIG difference,
putting everything into practice, training other staff in Customer Care and delivering a high-value
ROI.
Personal Development
Assertiveness in Action (1 Day) - KSM/AIA/111 Anyone that needs to develop
their assertiveness skillsand improve communication with others.
Conflict Handling (1 Day) - KSM/CH/112
Learning to manage conflict in a way which empowers people, creates confidence, improves
relationships, saves money and increases productivity.
Time Management (1 Day) - KSM/TM/113 For anyone that needs to increase their
personal effectiveness through time management.
Managing E-mails (QuickBite, 1.5 to 2 hours) - KSM/MEM/104 Managing inbound
and outbound emailsmore effectively, setting policy, improving personal and company
productivity
Professional E-mails (Half Day) - KSM/PEM/106
Ensuring all our emails are professional and effective
Questioning Skills (1 Day) - KSM/QS/107 How to question effectively,
structure, style, how to get theninformation you need for sales, negotaition and presentations